We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
House of Oliver Bridal may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th February 2015
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are extremely committed to ensuring that your information is safe and secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to DP, HOUSE OF OLIVER BRIDAL, ILKESTON, DERBYSHIRE DE75LD
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
Spread the Cost of your purchases Interest-Free
DivideBuy is an Interest-Free Credit provider. In partnership with our retailers, we bring you 0% APR credit for selected products online, in-store or over the phone. You can Spread the Cost on one or multiple qualifying items simply by calling the DivideBuy Team on 0800 085 0885.
You can choose instalment options from 3 to 12 months depending on the value of your purchase and the retailer. Your application will take just 60 seconds to complete and we will provide an immediate decision allowing you to complete your purchase. Once approved, the retailer will process your order. The whole process of application, decision and order takes around 4 minutes.
With your DivideBuy account you get access to these great features:
To access your account or to find out more about DivideBuy, visit www.dividebuy.co.uk. Alternatively, call our Customer Service Team who are available on 0800 085 0885.
Yes. DivideBuy uses a third-party credit reference agency to perform a credit check. This is used in combination with your entered details and our own unique algorithm to assess affordability.
Your first instalment is payable on completion of your order. In some instances, you may be required to pay a deposit based on a combination of your credit score, size of order and number of instalments selected.
Depending on the total value of your order and the Retail Partner, you may be able to Spread the Cost up to 12 monthly instalments.
DivideBuy offers the option to repay the remaining balance on your account at any point with no additional charges or fees to pay. You can do this by logging into your DivideBuy account on our website or by calling the Customer Service Team on 0800 085 0885.
There is 0% APR interest and no setup charges, cancellation or hidden fees. DivideBuy reserve the right to add late payment fees to your account in the event of you missing payments. This is all explained in your credit agreement before you complete the checkout process.
Instalment Plans are provided by DivideBuy (DivideBuy is a trading name of Rematch Credit Limited, company number 08097204. Credit subject to status and age. Terms & conditions apply. Dependent on your credit score, you may be asked to pay a deposit or assign a guarantor. Rematch Credit is authorised by the Financial Conduct Authority, registered number 626266.)
Thank you for shopping at House of Oliver Bridal. We want you to be delighted with your purchase. The following policies are to ensure that your shopping experience at House of Oliver Bridal is fair and proper. The terms of these policies do not affect your statutory rights. If you have any questions, please email us at via the contact form on this site. Thank you for allowing us to help you make your wedding day special.
We will gladly exchange merchandise within 7 days of purchase date. You must present your original receipt, and the merchandise must be unworn, unwashed, unaltered, undamaged, and have all tags attached and intact; this does not affect your statutory rights. Specially ordered items, altered items and pierced earrings are non-returnable and non-refundable unless faulty.
If you want to claim that merchandise you purchased is faulty (excludes alterations services) you must do so within 28 days from the date you received and took the merchandise from the store. If your product is deemed damaged or faulty by a designated House of Oliver staff member we will offer you a repair, exchange or a refund as appropriate, in accordance with your legal rights. Custom made, made to order and made to measure items will be gladly exchanged or repaired within 28 days of collection should there be a fault found.
"Thank you for putting me at ease, I was really nervous and I didn't need to be, the ladies here are amazing! Found my perfect dress and I can't wait to wear it!"
“Gorgeous shop, friendly staff with lots of beautiful dresses. Thank you for making my dress experience one to remember!"
"I urge you to visit here before you go anywhere else! I can't believe how many dresses could have been the one! Had a moment and picked the most gorgeous dress, thank you for all of your help"